All technical support and returns are organized by either your local Rockwell Automation organization or a local Rockwell Automation distribution channel.
Before returning a system, please check to make sure there is really a defect or malfunction. Refer to the specifications for the system in the respective operating manual.
Please appreciate that Rockwell Automation can only repair products meant for the Safety & Automation industry. For elevator products, please get in contact directly with CEDES AG, Landquart.